Monday, April 28, 2008
My trip to ASU Library
I often wonder why we get so many ASU students in the MCC library. I thought it was maybe, transfer students returning back to the fold. But after a recent trip to Hayden Library myself I realize it is the alien concept of customer service that exists in today's 4 year university libraries. As a Librarian myself, I figured that I would be "smarter than the average bear" and that I could get in and out and get my research easily. Boy, was I wrong! ASU librarians are not there to help you, I thought I was asking all the right questions, but I got no right answers. I know that the MCC library and librarians work "for" the students and help them any way they know how. Now after my experience at ASU, I am proud to say I work for MCC and we believe in customer service!
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