Trust it is the spirit of the web 2.0 co-operative on “Ask a Librarian” – it is all about trust!!! When a student logs on to ask a question they give up information about themselves that we keep and use for statistics and follow up. We used to require an emial address, which made logging in as anonymous unavailable.
The Library Qwidget is a pilot program that we are testing out the that mimics Instant Messaging and allows students full anonymity. In the two-week trial of the software on the library home page, Ask a librarian questions rose 33% - that is a large number, we are going to keep investigating this for further use in the possible future.
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